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hello and welcome to this short video on
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how to set up multifact authentication
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on your WEA account multimax
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authentication is sometimes referred to
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as MFA for short and we may use both
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terms in this video and also in the
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communications that we send out to you
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but they mean the same thing
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if you'd like to know more about
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multifacts authentication or why we're
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asking our Learners to take the step
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then please refer to the communications
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that we have sent out or alternatively
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to some of the links that are below
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now before we set up our multifactal
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authentication you'll need two things
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the first is your learner login details
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this will have been sent to you in your
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welcome email
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in the welcome email you will have
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received an email address ending in at
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wa.ac.uk and also a password
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make sure to have this on hand as we go
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through the various steps
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in addition to the learner login details
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you'll also need either a mobile phone
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or your own personal email address
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now it's really important this email
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address is not your wa.ac.uk email
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address but a personal one that you can
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access easily
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as this will be where the authentication
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process takes place
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we've heard from our Learners that they
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prefer not to use their mobile phone and
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use an email address so this is what
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this video will focus on
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so once you've got these things ready
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let's take our first step
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the first step is to open up your
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internet browser you can use any but for
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this video I'll be using Chrome
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now when you're on Chrome you want to
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visit
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ourwa.org dot UK website
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once you're inside our website you want
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to click on the my way section here
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you'll have the option of the learner
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hub login staff home staff Hub or
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members of volunteers login you want to
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click on learner hub login
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now you have three options to join as a
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new learner return as an active learner
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and sign in or return as an applicant
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who has not learned with us for over a
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year you want to want this second option
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active learner and press sign in
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when you press this button you'll be
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asked to put in your email address this
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will be your at wa.ac UK email then
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you'll need to press next and then
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you'll be asked to put in your password
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after you've entered your password which
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again will have been in your welcome
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email you'll come onto this screen where
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it'll tell you that more information is
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required when you've got to here please
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press next
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I'm being asked for my password again
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which may happen to you just input it
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and then you'll be asked to either stay
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signed in or to choose not to do this
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for the purpose of this video I'll click
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no
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once you've done this you'll be asked
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you will be taken to this site where
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you'll be asked to keep your account
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secure now the option that Microsoft
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gives you is to download the
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authenticator app as we've said we know
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that many Learners have said that they
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prefer not to do this what we want to do
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is go on this option at the bottom of
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the screen that says I want to set up a
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different method
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once you click on this you'll be given
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the option to click on either
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authenticator app email or phone you
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want to click on email confirm this
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Choice and then you'll be asked to type
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in your email address again it's really
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important that you don't use your
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waac.uk email address but instead your
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personal one here I've created a test
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account which I'll be inputting
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when you've done this the screen will
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tell you that a code has been sent to
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that personal email address that you've
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just put in you want to go on to your
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personal email address and you should
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have received an email on behalf of
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Microsoft
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if you open up this email you'll see a
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code has been sent to you just copy this
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code and take it over to your other
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screen
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and paste it over
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then you want to click next
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when you've done this you'll get a
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screen that says keep your account
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secure success great job you have
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successfully set up your security info
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choose done to continue signing in
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you'll want to do this and then you'll
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be within the learner Hub and able to
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access your learner profile and also
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canvas
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we hope that this video was nice and
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easy for you to follow but if you have
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any questions or this is not what
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happens when you go through the Journey
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please refer to our learner service team
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who's been contacted Ira for the chat
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function or also over mobile phone
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and telephone they also have an email
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address which will keep at the bottom of
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this video thank you and goodbye
