Whether you're returning to education, balancing study with work or family, or exploring new opportunities, this page is designed with you in mind. There are many ways we can support you so please click on the appropriate box below for further guidance.

However, if you feel that you need further assistance, please contact our friendly learner support team. You can call them on 0300 303 3464, Monday - Friday, 9am to 4:30pm.

You can also reach us via Live chat, Monday to Friday 9 am – 4 pm.  To access this, please click on the ‘Chat with our team’ button on your screen at any time. (If agents are unavailable, this won't show).

Finally, if your query is not urgent, please fill out the form below and we will ensure that someone makes contact with you as soon as they can.

Please be reassured that we will do everything we can to support you and that no question is too small — we're here to help you succeed. 

Learning support

If you need a learning support worker, signer, equipment or resources, click below to learn more.

Progression support

On-course workshops, careers guidance, CV writing, finding work and next steps after your course. 

Technical support

For help with Learner Hub, Office 365, Multi-Factor Authentication (MFA), Canvas and Zoom.

Financial support

How to qualify for free courses or fee remission. Support for childcare, travel, books, materials. ALS and DLS.

Pastoral support

Details of events bringing people together, plus our commitment to Safeguarding and Prevent.

WEA FAQs

FAQs on who we are, what we do, volunteering, membership, donations and branches.