Whether you're returning to education, balancing study with work or family, or exploring new opportunities, there are many ways we can support you. Our financial support FAQs are below.

If you would like to apply for financial support through our Discretionary Learner Support (DLS) fund, click here.

If you would like more information on an Additional Learner Support (ALS) assessment, click here.

If you feel that you need further assistance, please contact our friendly learner support team. You can call them on 0300 303 3464, Mon – Friday 9 am to 4.30 pm.

You can also reach us via Live chat, Monday to Friday 9 am – 4 pm.  To access this, please click on the ‘Chat with our team’ button on your screen at any time. (If agents are unavailable, this won't show).

Finally, if your query is not urgent, please fill out the form below and we will ensure that someone makes contact with you as soon as they can.

Fees, expenses & financial support FAQs

How do I qualify for a free course?

If you claim any Income Related Benefits you will be eligible for fee remission. If you have low wages, you can also claim fee remission.

Learn more here.

My income/wages are low, what help can I get?

You can be eligible for help with your fees. This does depend on your income, and where you live. 

Learn more here.

Can I get help with other course expenses?

The Discretionary Learner Support (DLS) fund can help us support you with:

  • tuition and examination fees
  • books and equipment
  • travel – we offer support for travel for exceptional circumstances
  • childcare

Learn more and apply for DLS here.

What help can I get if I have a disability or learning, health or support issues?

We will do our best to provide specialist staff and resources to help you succeed in your learning. This may include an Additional Learner Support (ALS) assessment.

Learn more here.

Can I pay for a course in instalments?

Paying for a WEA course by instalments might be available on courses which last 40 hours or more.

Learn more here.