We'll support you how we can

If you have a:

  • disability,
  • a learning difficulty,
  • a health issue, or
  • other support needs

We will do our best to provide specialist staff and resources to help you succeed in your learning.

We need learners to take an Additional Learner Support (ALS) assessment. This helps us know about your needs and requirements.

Some examples of help include:

  • venue accessibility
  • extra help in the classroom, e.g. someone to sign, or take notes
  • extra time in exams or assessments
  • support with a learning need or disability
  • equipment, such as hearing induction loops or magnifiers

If you need any extra support, please tell us when you book. There is a question on the online booking to tell us.

Further questions?

Our friendly learner services team are always happy to help.

You can fill out the form on this page, and we'll be back in touch as soon as we can with you by email.

Live chat is available between 10am and 4pm Monday-Friday, which you can access by clicking the 'Chat with our team' button on your screen at any time. (The chat button will not show if no chat agents are available).

Lastly, you can call us on 0300 303 3464, Monday - Friday, 9am to 5pm.

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