Visit in a web browser. You will see the below screen:


Screenshot showing the Learner Hub homepage

Select the option which is relevant to you:

New learner
If you are new or have never booked on to a course with us, you create your account here. If you have booked a course with us for the first time, an account will be created for you once your course place has been approved.

Active Learner
If you have been a student at any point this academic year, (From 1st September 2022) you will receive a WEA 365 account. Your WEA 365 account will remain active 12 months after your last course. (You can learn about Microsoft 365 here). 

Returning applicant or learnt with us over a year ago
If you are not yet confirmed on to a course, and/or have not been on a course in the last 12 months with us, please sign in here. This is usually a personal email address. 

How do I get notified of my WEA Microsoft 365 account information?  

Once you are confirmed onto a course you will receive a welcome email with instructions on how to access your WEA issued Microsoft 365 account. You can learn more about Microsoft 365 here

Welcome email 

Your welcome email will contain your WEA Microsoft 365 account details, including your username and password. When you first log in you will be prompted to change your password. 

  • Do not use the same password on multiple systems I.e. this password should be unique 
  • Include an uppercase, lower case, and a number or special character 
  • Use a minimum of 12 characters 

If you ever need to reset your password, learn more here.

Further questions?

Our friendly learner services team are always happy to help.

You can fill out the form on this page, and we'll be back in touch as soon as we can with you by email.

Live chat is available between 10am and 4pm Monday-Friday, which you can access by clicking the 'Chat with our team' button on your screen at any time. (The chat button will not show if no chat agents are available).

Lastly, you can call us on 0300 303 3464, Monday - Friday, 9am to 5pm.

Contact us

How do we use the information we gather from you?
Please see our privacy policy.