In the first instance you can watch our helpful videos below, there are two versions, one for desktop/laptop and one for mobile/tablet. Need further help? Our contact details are below.

 

Our friendly learner services team are always happy to help.

You can fill out the form on this page, and we'll be back in touch as soon as we can with you by email.

Live chat is available between 9am and 4pm Monday-Friday, which you can access by clicking the 'Chat with our team' button on your screen at any time. (The chat button will not show if no chat agents are available).

Lastly, you can call us on 0300 303 3464, Monday - Friday, 9am to 4:30pm.