Other life skills classes

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Prepare for a confident start in customer‑facing roles with this supportive course. You will explore what good customer service looks like across different sector areas, learn how to communicate effectively, understand customer needs and respond to enquiries in a friendly and professional way. You’ll also practise handling simple complaints, recognising workplace expectations, working as part of a team and keeping yourself and others safe. Through activities, discussions and role‑play, you’ll build your confidence step by step. This course is ideal if you want to develop your skills for work in any customer‑service setting.

This course is funded by the West Midlands Combined Authority and is only available to residents living within the West Midlands Combined Authority area. Develop skills to help you read, write, and communicate in English with confidence. Improved language skills open doors to work and study opportunities and help you learn key skills for employment. Level 1 functional skills courses are not like learning English at school. They’re created by adults for adults, and aim to teach you practical English skills through real-life situations. Strengthen your writing skills and learn reading techniques to help you tackle everyday situations at work or while studying. This adult English course helps you develop your language skills through real-life situations. Functional Skills level 1 is a government-funded accredited English course for adults. Functional Skills qualifications are free if you don't already have a GCSE in English or Maths at grades A*-C, or 4-9. We'll check your level and any previous qualifications before you start. This ensures you are on the correct course.

This course is funded by the Cambridgeshire and Peterborough Combined Authority and only available to residents living within the Cambridgeshire and Peterborough Combined Authority area. Learn basic writing skills with this foundational English course for beginners. This English course is for speakers of other languages. It will help you learn to write in English to study, work, and live in the UK. Entry 1 ESOL courses help people who are just starting to learn English. It will help you gain confidence to write basic sentences in English. There are also reading and speaking & listening courses at this level. If you’re helping others access ESOL classes in the UK, you’ve come to the right place.

This course is funded by the Department for Education and only open to residents living in non devolved authorities.  This course introduces you to the basic digital skills needed to participate in simple online learning tasks. You will practise opening links, viewing short learning videos, and completing guided online activities using familiar devices. The course covers basic navigation skills, recognising key onscreen symbols, typing short answers, and using simple features like play/pause and zoom. You will explore safe behaviour online and learn how to ask for help when unsure.

This course is funded by the Department for Education and only open to residents living in non devolved authorities.  This course introduces you to the basic digital skills needed to participate in simple online learning tasks. You will practise opening links, viewing short learning videos, and completing guided online activities using familiar devices. The course covers basic navigation skills, recognising key onscreen symbols, typing short answers, and using simple features like play/pause and zoom. You will explore safe behaviour online and learn how to ask for help when unsure.

This course is funded by the Department for Education and only open to residents living in non devolved authorities.  This course introduces you to the basic digital skills needed to participate in simple online learning tasks. You will practise opening links, viewing short learning videos, and completing guided online activities using familiar devices. The course covers basic navigation skills, recognising key onscreen symbols, typing short answers, and using simple features like play/pause and zoom. You will explore safe behaviour online and learn how to ask for help when unsure.

This course is funded by the Department for Education and only open to residents living in non devolved authorities.  This course introduces you to the basic digital skills needed to participate in simple online learning tasks. You will practise opening links, viewing short learning videos, and completing guided online activities using familiar devices. The course covers basic navigation skills, recognising key onscreen symbols, typing short answers, and using simple features like play/pause and zoom. You will explore safe behaviour online and learn how to ask for help when unsure.

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Prepare for a confident start in customer‑facing roles with this supportive course. You will explore what good customer service looks like across different sector areas, learn how to communicate effectively, understand customer needs and respond to enquiries in a friendly and professional way. You’ll also practise handling simple complaints, recognising workplace expectations, working as part of a team and keeping yourself and others safe. Through activities, discussions and role‑play, you’ll build your confidence step by step. This course is ideal if you want to develop your skills for work in any customer‑service setting.

This course is funded by the Department for Education and only open to residents living in non devolved authorities. This short course is designed to help you take practical steps towards employment. It is suitable if you are new to job‑seeking, returning to work, or want to improve your confidence with applications. During the session, you will learn what a CV is for and what employers look for. You will be guided to create a simple CV or improve one you already have, using your skills, experience, and interests. Support is available at every stage, and activities are broken down into clear, manageable steps. You will also try basic job‑search tasks, such as looking at job adverts and identifying what skills employers want. You will have the chance to practise answering simple interview questions, helping you feel more confident talking about yourself in a positive way. By the end of the course, you will leave with a clearer CV, increased confidence, and practical knowledge to help you move closer to employment or further training.

This course is funded by the Department for Education and only open to residents living in non devolved authorities. This short course is designed to help you take practical steps towards employment. It is suitable if you are new to job‑seeking, returning to work, or want to improve your confidence with applications. During the session, you will learn what a CV is for and what employers look for. You will be guided to create a simple CV or improve one you already have, using your skills, experience, and interests. Support is available at every stage, and activities are broken down into clear, manageable steps. You will also try basic job‑search tasks, such as looking at job adverts and identifying what skills employers want. You will have the chance to practise answering simple interview questions, helping you feel more confident talking about yourself in a positive way. By the end of the course, you will leave with a clearer CV, increased confidence, and practical knowledge to help you move closer to employment or further training.