Looking for some inspiration on your job hunt?

We offer a variety of courses to help you explore different sectors, gain vocational qualifications and get work skills. Discover a range of classes led by supportive and friendly tutor. Find skills courses delivered online or in a venue near you.

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Preparation for Work in Retail

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Are you interested in working in retail but not sure where to start? This course will help you build the skills and confidence you need to take your first steps into the retail industry. You’ll learn about different types of shops, what the main job roles involve, how products are organised and how retail teams work together. Through fun, practical activities and simple retail simulations, you will practise communication, problem‑solving and basic store tasks in a supportive classroom environment. This course is perfect if you want to prepare for work, volunteering or further learning in retail.
View details

Course Information

Dates:
Mon 07/09/2026 -
Fri 04/12/2026
Times:
12:30pm - 3:00pm
Duration:
24 sessions
Location:
Whitehawk
Whitehawk Road
Brighton and Hove
BN2 5NS
Tutor:
Alice Lynden
Course code:
Q00027497
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £480.00

Preparation for Work in Customer Service

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Prepare for a confident start in customer‑facing roles with this supportive course. You will explore what good customer service looks like across different sector areas, learn how to communicate effectively, understand customer needs and respond to enquiries in a friendly and professional way. You’ll also practise handling simple complaints, recognising workplace expectations, working as part of a team and keeping yourself and others safe. Through activities, discussions and role‑play, you’ll build your confidence step by step. This course is ideal if you want to develop your skills for work in any customer‑service setting.
View details

Course Information

Dates:
Tue 29/09/2026 -
Mon 30/11/2026
Times:
9:30am - 12:00pm
Duration:
24 sessions
Location:
Landport Community Centre (Portsmouth)
Charles Street
Portsmouth
PO1 1JD
Tutor:
Joanna Browning-Seyfi
Course code:
Q00027814
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £480.00

Preparation for Work in Customer Service

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Prepare for a confident start in customer‑facing roles with this supportive course. You will explore what good customer service looks like across different sector areas, learn how to communicate effectively, understand customer needs and respond to enquiries in a friendly and professional way. You’ll also practise handling simple complaints, recognising workplace expectations, working as part of a team and keeping yourself and others safe. Through activities, discussions and role‑play, you’ll build your confidence step by step. This course is ideal if you want to develop your skills for work in any customer‑service setting.
View details

Course Information

Dates:
Wed 30/09/2026 -
Tue 01/12/2026
Times:
9:30am - 12:00pm
Duration:
27 sessions
Location:
Clovelly Centre (Southampton)
60-68 Clovelly Road
Southampton
SO14 0AU
Tutor:
Irma Gough
Course code:
Q00027608
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £480.00

Foundations in Volunteering

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Foundations in Volunteering is a course for those who want to learn about volunteering in a friendly and supportive way. You’ll explore what a volunteer does, how local voluntary organisations work, and the skills you need to volunteer successfully. The course explains the basic rules and responsibilities that volunteers may need to follow. You’ll also look at what mentoring is and learn how it is different from volunteering. Through discussions and simple activities, you’ll build your confidence and develop a clear understanding of what volunteering involves. By the end, you’ll feel more prepared to take part in volunteering opportunities in your community.
View details

Course Information

Dates:
Fri 23/10/2026 -
Fri 29/01/2027
Times:
9:30am - 11:30am
Duration:
12 sessions
Location:
Whitehawk
Whitehawk Road
Brighton and Hove
BN2 5NS
Tutor:
TBC T.B.C
Course code:
Q00027567
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £192.00

Preparation for Work in Retail

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Are you interested in working in retail but not sure where to start? This course will help you build the skills and confidence you need to take your first steps into the retail industry. You’ll learn about different types of shops, what the main job roles involve, how products are organised and how retail teams work together. Through fun, practical activities and simple retail simulations, you will practise communication, problem‑solving and basic store tasks in a supportive classroom environment. This course is perfect if you want to prepare for work, volunteering or further learning in retail.
View details

Course Information

Dates:
Mon 26/10/2026 -
Fri 15/01/2027
Times:
11:45am - 2:45pm
Duration:
20 sessions
Location:
Phoenix House
1 King Street
Leicester
LE1 6RN
Tutor:
Farzana Birader
Course code:
Q00026993
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £480.00

Foundations in Volunteering

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Foundations in Volunteering is a course for those who want to learn about volunteering in a friendly and supportive way. You’ll explore what a volunteer does, how local voluntary organisations work, and the skills you need to volunteer successfully. The course explains the basic rules and responsibilities that volunteers may need to follow. You’ll also look at what mentoring is and learn how it is different from volunteering. Through discussions and simple activities, you’ll build your confidence and develop a clear understanding of what volunteering involves. By the end, you’ll feel more prepared to take part in volunteering opportunities in your community.
View details

Course Information

Dates:
Thu 29/10/2026 -
Thu 28/01/2027
Times:
1:00pm - 3:00pm
Duration:
12 sessions
Location:
Phoenix House
1 King Street
Leicester
LE1 6RN
Tutor:
Sumeya Daud
Course code:
Q00027805
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £192.00

Foundations in Volunteering

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Foundations in Volunteering is a course for those who want to learn about volunteering in a friendly and supportive way. You’ll explore what a volunteer does, how local voluntary organisations work, and the skills you need to volunteer successfully. The course explains the basic rules and responsibilities that volunteers may need to follow. You’ll also look at what mentoring is and learn how it is different from volunteering. Through discussions and simple activities, you’ll build your confidence and develop a clear understanding of what volunteering involves. By the end, you’ll feel more prepared to take part in volunteering opportunities in your community.
View details

Course Information

Dates:
Mon 02/11/2026 -
Mon 01/02/2027
Times:
1:00pm - 3:00pm
Duration:
12 sessions
Location:
Clovelly Centre (Southampton)
60-68 Clovelly Road
Southampton
SO14 0AU
Tutor:
TBC T.B.C
Course code:
Q00027628
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £192.00

Preparation for Work in Retail

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Are you interested in working in retail but not sure where to start? This course will help you build the skills and confidence you need to take your first steps into the retail industry. You’ll learn about different types of shops, what the main job roles involve, how products are organised and how retail teams work together. Through fun, practical activities and simple retail simulations, you will practise communication, problem‑solving and basic store tasks in a supportive classroom environment. This course is perfect if you want to prepare for work, volunteering or further learning in retail.
View details

Course Information

Dates:
Mon 09/11/2026 -
Mon 26/04/2027
Times:
9:30am - 12:30pm
Duration:
20 sessions
Location:
Whitehawk
Whitehawk Road
Brighton and Hove
BN2 5NS
Tutor:
Gabriella Russo
Course code:
Q00027498
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £480.00

Preparation for Work in Retail

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Are you interested in working in retail but not sure where to start? This course will help you build the skills and confidence you need to take your first steps into the retail industry. You’ll learn about different types of shops, what the main job roles involve, how products are organised and how retail teams work together. Through fun, practical activities and simple retail simulations, you will practise communication, problem‑solving and basic store tasks in a supportive classroom environment. This course is perfect if you want to prepare for work, volunteering or further learning in retail.
View details

Course Information

Dates:
Mon 09/11/2026 -
Mon 26/04/2027
Times:
9:30am - 12:30pm
Duration:
20 sessions
Location:
Clovelly Centre (Southampton)
60-68 Clovelly Road
Southampton
SO14 0AU
Tutor:
Saima Usman
Course code:
Q00027607
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £480.00

Preparation for Work in Retail

This course is funded by the Department for Education and only open to residents living in non devolved authorities. Are you interested in working in retail but not sure where to start? This course will help you build the skills and confidence you need to take your first steps into the retail industry. You’ll learn about different types of shops, what the main job roles involve, how products are organised and how retail teams work together. Through fun, practical activities and simple retail simulations, you will practise communication, problem‑solving and basic store tasks in a supportive classroom environment. This course is perfect if you want to prepare for work, volunteering or further learning in retail.
View details

Course Information

Dates:
Tue 10/11/2026 -
Tue 27/04/2027
Times:
12:00pm - 3:00pm
Duration:
20 sessions
Location:
Phoenix House
1 King Street
Leicester
LE1 6RN
Tutor:
TBC T.B.C
Course code:
Q00027795
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Funding available - £480.00