Communicating Confidently (Digital) – 2-Hour Online Taster

Communicating Confidently (Digital) – 2-Hour Online Taster is a practical introduction to communicating clearly and professionally in today’s digital workplace. This interactive session focuses on building confidence when using online tools such as email, Microsoft Teams messages, and virtual meeting platforms.

Participants will explore how tone, clarity, and structure impact how messages are received in digital formats. The course highlights common challenges such as misinterpretation, over-formality, or lack of confidence when writing or responding online, and provides simple techniques to overcome them.

Through practical examples and guided exercises, learners will develop skills to write concise emails, communicate effectively in chat messages, and participate confidently in online conversations. The session also introduces strategies to adapt communication style depending on the audience and purpose, while maintaining professionalism and authenticity.

This short taster session creates a supportive environment where participants can reflect on their current habits and try new approaches. By the end, learners will have greater confidence in their digital communication, along with practical tools they can immediately apply to improve clarity, reduce misunderstandings, and build stronger connections in everyday online interactions.