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We offer a variety of courses to help you explore different sectors, gain vocational qualifications and get work skills. Discover a range of classes led by supportive and friendly tutor. Find skills courses delivered online or in a venue near you.

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The courses below have already started, but are still available to book.

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00

Certificate in Principles of Customer Service (VRQ) Level 2

Become an example of excellent customer service in your role or organisation. Learn key work skills for customer service jobs in this training course. Customer service courses help you learn essential skills for employment as a customer service agent. They are also useful for a variety of other roles, such as hotel receptionist or hospitality assistant. Learn skills to work in retail, hospitality or a client-facing role in any other sector. Gain understanding of the principles of customer service for effective interactions with clients. This level 2 customer service training course builds on your existing understanding of customer service delivery. Learn how to nurture the relationships between enterprises and their customers. Develop your customer service skills to improve customer experience and satisfaction. Expand your toolkit for addressing customer complaints. Learn how to process, store, and document customer information safely.

Course Information

Dates:
Tue 27/02/2024 -
Fri 26/07/2024
Times:
9:30am - 2:30pm
Duration:
38 sessions
Tutor:
Suzanne Locke
Course code:
Q00013830
How you'll learn:
Online
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £362.00