Professional Development: SWAP Introduction to retail
Course details
Course code
Q00018629Course date
Fee range
How you'll learn
Venue
Charles Burrell CentreStaniforth Road
Thetford
IP24 3EA
Level of study
Entry Levels 1,2,3: If you have never studied this subject before and you’re not confident in your skills, Entry levels are a good starting point.
Level 1: Covers basic skills and knowledge needed for this subject
Level 2: Building on basic knowledge or experience. Similar to Grade 4/ C at GCSE or O level in England or Standards in Scotland.
Level 3: Learn about the topic in-depth and have a broad range of skills. Independent working Equivalent to an A level in England or Higher in Scotland.
Beginners: A perfect introduction if you have no experience and skills in this subject.
Improvers: The next step if you have basic skills or knowledge but want to progress them further.
Advanced: Build on the solid experience and skills you have in this subject, applying your skills and knowledge in a more complex way.
Course overview
Course description
Professional Development: SWAP Introduction to Retail is designed to help individuals prepare for a career in the retail sector. This course covers essential skills and knowledge required to work in retail, including customer service, sales techniques, merchandising, and understanding retail operations. Participants will learn how to interact with customers, manage stock, and maintain a clean and attractive retail environment. The course includes practical exercises, role-plays, and discussions to build confidence and competence in retail tasks. By the end of the course, participants will have a comprehensive understanding of retail operations and be well-prepared to seek employment in the retail industry. This course is ideal for anyone looking to start or enhance their career in retail.
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What financial support is available?
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We don't want anything to stand in your way when it comes to bringing Adult learning within reach so if you need anything to support you to achieve your goals then speak to one of our education experts during your enrolment journey. Most of our courses are government funded but if you don't qualify or need alternative financial help to access them then let us know.
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What other support is available?
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All of our digital content, teaching and learning activities and assessments are designed to be accessible so if you need any additional support you can discuss this with the education experts during your enrolment journey and we will do all we can to make sure you have optimal access.