We are seeking to recruit a Student Services Manager who will ensure effective support is in place for students to help them to achieve their personal and educational goals and will contribute to positive outcomes for all WEA Students. The post holder will work closely with others to ensure that the Association is meeting the OFSTED requirements.
Based in Leeds the post holder will report to Director for Student Services and work closely with the National Support Centre Manager to develop, co-ordinate and monitor the implementation of the Student Services Strategy across the Association.
A degree level qualification or equivalent experience including customer service is essential, together with teaching or training and IAG qualifications. The successful candidate will need to have a good understanding of the needs of adult students and the barriers they may face. Relevant experience of managing staff or working across teams would be advantageous.
Internal candidates: To apply for this role, you will need to submit a written expression of interest statement (maximum of 2 pages) which details how you meet the requirements set out in the Job Description and Person Specification together with a summary CV.
Please ensure that your completed application is emailed to email@example.com, we encourage you to apply in advance of the given closing date as we reserve the right to close this vacancy when we have received sufficient number of applications.
External candidates: please complete the attached application form and submit along with your summary CV to firstname.lastname@example.org