We would like to hear about any part of your WEA experience as your feedback helps us to improve our service. Most of the student feedback we collect comes from ‘Tell Us About it’, which is the evaluation we ask all students to complete at the end of every course. Students also tell us what they think when they write case studies of their WEA learning experience or take part of one of our telephone or online student surveys.
Here are other ways to get in touch and feed back your views:
If you have a suggestion on how we could improve our services, call our Freephone Suggestions Line on 0800 013 1903 or email firstname.lastname@example.org.
For general enquiries, please contact your nearest Regional Office.
If you are unsure of where to direct your enquiry, please contact our Registered Office.
If you have a complaint please telephone, write or email your nearest WEA Regional Office. For more information on the process download the WEA Complaints Guide.
If you wish to register a complaint with the Skills Funding Agency click here.
Problems with our website
If you experience problems using the WEA website, whether you're unable to find a course or encounter an error, please email email@example.com.
Confidentiality and privacy
Whether taking part in our survey, contacting us via our Suggestions Line, email or our mailbox, WEA will keep your identity confidential, unless you formally agree otherwise (See our confidentiality policy for more information).
When enrolling on a WEA course, either online or at a WEA course location, you can also specify the level of communication you wish to receive. For more information, visit the WEA policies page and download our data protection policy.
Ofsted Learner View
Ofsted, the organisation that regulates quality for adult learning, has a website for students. You can tell them what you think about us and your experience of WEA education. You will need to enter our full name ‘Workers’ Educational Association’ in order to give feedback. Visit the Ofsted Learner View website here and find out more by watching Ofsted’s video below.