Learning support

If you have a disability or a learning difficulty, we will do our best to provide specialist staff and resources to help you succeed on your course. Here are some examples of help:

•  An assessment to find out what your needs are
•  Help getting round the building
•  Extra help in the classroom, e.g. someone to sign or take notes
•  Extra time in exams or assessments
•  Equipment such as hearing induction loops or magnifiers
•  Extra help or tutorials for English, Maths or study skills.

We are still learning about the best ways to help, so the important thing is to discuss your needs with us. The earlier you tell us about your needs the better. We will be able to provide help more quickly.

Our Equality and Diversity Policy can be found in the policies section of this Website.

Confidentiality

Requests for help will be treated confidentially by all our staff. If you do not want to ask a tutor directly, you can speak to:

•  Your local Organiser - your tutor will have contact details
•  Your Regional Office.

The person you speak to may need to pass on your details to your tutor or specially trained staff. For example, we may need to involve staff who can sign, or who are language specialists. In some cases, we may suggest to you that we talk to other organisations who may have knowledge about your disability.

If we need to talk to someone else on your behalf, we will ask for your permission first. The only exception is where there is a likelihood of someone being harmed - for example, for child protection purposes. We will also keep you informed about what is happening, and discuss any follow up action with you.

If at any stage you are unhappy, let us know straight away. Contact your Regional Office, or go to the feedback section of this website. You can also ask to see our Confidentiality Policy.