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WEA policies

Our policies set the standards for the way we operate. They cover everything from how we treat our staff and volunteers to the service we provide for our students and learners.

This page has links to many of the policies that affect the way we treat learners. If the policies here don't cover what you are looking for, please contact us to ask for further details.

There are two policies that affect everyone in the WEA. Our Equality and Diversity policy outlines our commitment to being inclusive of everyone, and our Health and Safety policy describes our commitment to ensuring safety and wellbeing for all.

An Equality and Diversity Statement and a Health and Safety Statement explain the key points of these policies.

The full policies are available below with the other main policies and procedures governing our service to learners. In addition to those policies which outline the standards we aim to meet for learners, there are three documents which describe learners' responsibilities to the WEA:

Policy

Purpose of policy
Appeals against assessment procedure If you feel your work has been unfairly assessed on an accredited course.
Appeals procedure for Discretionary Learner Support application If your Discretionary Learner Support application has been refused.
Cheating, malpractice and plagiarism policy Standards of conduct and disciplinary procedures applying in cases of cheating, malpractice or plagiarism.
Complaints procedure If you want to make a complaint.
Course bookings Terms and Conditions Describes the terms and conditions of making a course booking with us.
Course cancellations policy Our course cancellations policy - what happens if you cancel a course.
Course refunds policy The WEA's policy on refunds after your have booked or paid for a WEA course.
Data protection policy WEA's policy regarding collection, usage and storage of data. Also includes WEA's registration details with the Information Commissioner.
Disclosure of needs policy Sets out entitlements to support for learners with physical disabilities, learning difficulties, health problems or other needs.
Health and safety policy Our commitment to ensuring safety and wellbeing for all.
Student Services Strategy Standards for giving impartial and objective information and advice to individual and prospective learners.
Instalment policy The WEA's policy on eligibility and practice for paying for a course in instalments.
Learner confidentiality policy Standards for upholding learners' confidentiality.
Learner feedback policy Standards for collecting feedback for service improvement.
Learner induction policy Standards for support when starting a course.
Learner support policy Standards and learner entitlements to financial support. 
Recruitment and admissions policy Standards for clear and impartial entry to courses.
Safeguarding policy The WEA policy on how we safeguard the wellbeing of children and vulnerable adults engaged in our activities. A list of our current safeguarding contacts around the country is available here.
Signposting and referrals procedure How staff should signpost and refer people for information, advice and guidance within and beyond the WEA.
Single Equality Scheme Our commitment to being inclusive of all.
Unacceptable learner behaviour procedure  Rules governing learner behaviour. 

 

 

 

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The Workers’ Educational Association is a charity registered in England and Wales, number 1112775, and in Scotland, number SC039239, and a company limited by guarantee registered in England and Wales, number 2806910. Copyright © Workers' Educational Association 2011