Our policies set the standards for the way we operate. They cover everything from how we treat our staff and volunteers to the service we provide for our students.

This page has links to many of the policies that affect the way we treat students. If the policies here don't cover what you are looking for, please contact us to ask for further details.

The full policies are available below with the other main policies and procedures governing our service to students. In addition to those policies which outline the standards we aim to meet for students, there are three documents which describe students' responsibilities to the WEA:

 
Policy Purpose of policy
Appeals against assessment procedure If you feel your work has been unfairly assessed on an accredited course
Appeals procedure for Discretionary Learner Support application If your Discretionary Learner Support application has been refused
Cheating, malpractice and plagiarism policy Standards of conduct and disciplinary procedures applying in cases of cheating, malpractice or plagiarism
Complaints procedure If you want to make a complaint
Copyright summary Summary of the WEA's approach to copyright
Course bookings Terms and Conditions Describes the terms and conditions of making a course booking with us
Course cancellations policy Our course cancellations policy - what happens if you cancel a course
Course refunds policy The WEA's policy on refunds after your have booked or paid for a WEA course
Data protection policy The WEA's policy regarding collection, usage and storage of data. Also includes WEA's registration details with the Information Commissioner
Disclosure of needs policy Sets out entitlements to support for students with physical disabilities, learning difficulties, health problems or other needs
Equality, Diversity & Inclusion policy Our commitment to being inclusive of all
Health and safety statement Our commitment to ensuring safety and wellbeing for all
Instalment policy The WEA's policy on eligibility and practice for paying for a course in instalments
Prevent Policy This policy outlines the WEA's approach to the statutory requirement to implement the Prevent duty
Safeguarding policy The WEA policy on how we safeguard the wellbeing of children and vulnerable adults engaged in our activities. A list of our current safeguarding contacts around the country is available here
Standard Terms and Conditions for Goods Standard T&Cs for Goods
Standard Terms and Conditions for Services Standard T&Cs for Services
Student confidentiality policy Standards for upholding students' confidentiality
Student feedback policy Standards for collecting feedback for service improvement
Student induction policy Standards for support when starting a course.
Student support policy Standards and student entitlements to financial support
Signposting and referrals procedure How staff should signpost and refer people for information, advice and guidance within and beyond the WEA
Sustainability Policy The WEA is committed to promoting sustainability and our own sustainable development and this policy sets out our development plan
Sustainable Development Policy Appendix - Environment Management This policy sets out the detail of the WEA's approach to environmental management
Recruitment and admissions policy Standards for clear and impartial entry to courses
Unacceptable student behaviour procedure Rules governing student behaviour